Wired and dangerous how your customers have changed and what to do about it
(eBook)

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Average Rating
Published
San Francisco : Berrett-Koehler Publishers, c2011.
Physical Desc
vii, 248 pages : ill.
Status

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Format
eBook
Language
English

Notes

Bibliography
Includes bibliographical references and index.
Reproduction
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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Citations

APA Citation, 7th Edition (style guide)

Bell, C. R., & Patterson, J. R. 1. (2011). Wired and dangerous: how your customers have changed and what to do about it . Berrett-Koehler Publishers.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Bell, Chip R and John R. 1951- Patterson. 2011. Wired and Dangerous: How Your Customers Have Changed and What to Do About It. Berrett-Koehler Publishers.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Bell, Chip R and John R. 1951- Patterson. Wired and Dangerous: How Your Customers Have Changed and What to Do About It Berrett-Koehler Publishers, 2011.

MLA Citation, 9th Edition (style guide)

Bell, Chip R., and John R. 1951- Patterson. Wired and Dangerous: How Your Customers Have Changed and What to Do About It Berrett-Koehler Publishers, 2011.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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Grouped Work ID
e770cf8d-0bde-f539-5441-e685775fc639-eng
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Grouped Work IDe770cf8d-0bde-f539-5441-e685775fc639-eng
Full titlewired and dangerous how your customers have changed and what to do about it
Authorbell chip r
Grouping Categorybook
Last Update2024-06-12 11:20:14AM
Last Indexed2024-06-17 05:01:08AM

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First LoadedMay 25, 2024
Last UsedMay 25, 2024

Marc Record

First DetectedAug 09, 2021 12:14:18 PM
Last File Modification TimeJun 12, 2024 11:23:29 AM

MARC Record

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1001 |a Bell, Chip R.
24510|a Wired and dangerous|h [electronic resource] :|b how your customers have changed and what to do about it /|c Chip R. Bell, John R. Patterson.
260 |a San Francisco :|b Berrett-Koehler Publishers,|c c2011.
300 |a vii, 248 p. :|b ill.
504 |a Includes bibliographical references and index.
5050 |a pt. 1. The situation -- pt. 2. The resolution -- pt. 3. Suggestions for partnering with customers.
533 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650 0|a Customer relations.
650 0|a Customer services.
650 0|a Customer loyalty.
650 0|a Internet.
655 4|a Electronic books.
7001 |a Patterson, John R.|q (John Rice),|d 1951-
7102 |a ProQuest (Firm)
85640|u http://ebookcentral.proquest.com/lib/yavapai-ebooks/detail.action?docID=693925|x Yavapai College|y Yavapai College users click here
85640|u http://ebookcentral.proquest.com/lib/prescottcollege-ebooks/detail.action?docID=693925|x Prescott College|y Prescott College users click here
85640|u http://ebookcentral.proquest.com/lib/yln-ebooks/detail.action?docID=693925|x Yavapai Library Network|y All other users click here