Wired and dangerous how your customers have changed and what to do about it
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Bell, C. R., & Patterson, J. R. 1. (2011). Wired and dangerous: how your customers have changed and what to do about it . Berrett-Koehler Publishers.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Bell, Chip R and John R. 1951- Patterson. 2011. Wired and Dangerous: How Your Customers Have Changed and What to Do About It. Berrett-Koehler Publishers.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Bell, Chip R and John R. 1951- Patterson. Wired and Dangerous: How Your Customers Have Changed and What to Do About It Berrett-Koehler Publishers, 2011.
MLA Citation, 9th Edition (style guide)Bell, Chip R., and John R. 1951- Patterson. Wired and Dangerous: How Your Customers Have Changed and What to Do About It Berrett-Koehler Publishers, 2011.
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Grouping Information
Grouped Work ID | e770cf8d-0bde-f539-5441-e685775fc639-eng |
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Full title | wired and dangerous how your customers have changed and what to do about it |
Author | bell chip r |
Grouping Category | book |
Last Update | 2024-06-12 11:20:14AM |
Last Indexed | 2024-06-17 05:01:08AM |
Book Cover Information
Image Source | default |
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First Loaded | May 25, 2024 |
Last Used | May 25, 2024 |
Marc Record
First Detected | Aug 09, 2021 12:14:18 PM |
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Last File Modification Time | Jun 12, 2024 11:23:29 AM |
MARC Record
LEADER | 01971nam a2200445 a 4500 | ||
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001 | EBC693925 | ||
003 | MiAaPQ | ||
005 | 20200520144314.0 | ||
006 | m o d | | ||
007 | cr cn||||||||| | ||
008 | 110303s2011 caua sb 001 0 eng d | ||
010 | |z 2011009393 | ||
020 | |z 9781605099750 (pbk. : alk. paper) | ||
020 | |z 9781605099774 (e-book) | ||
020 | |z 9781605099767 (e-book) | ||
035 | |a (MiAaPQ)EBC693925 | ||
035 | |a (Au-PeEL)EBL693925 | ||
035 | |a (CaPaEBR)ebr10471871 | ||
035 | |a (CaONFJC)MIL311517 | ||
035 | |a (OCoLC)726734925 | ||
040 | |a MiAaPQ|c MiAaPQ|d MiAaPQ | ||
050 | 4 | |a HF5415.5|b .B43835 2011 | |
082 | 0 | 4 | |a 658.8/12|2 22 |
100 | 1 | |a Bell, Chip R. | |
245 | 1 | 0 | |a Wired and dangerous|h [electronic resource] :|b how your customers have changed and what to do about it /|c Chip R. Bell, John R. Patterson. |
260 | |a San Francisco :|b Berrett-Koehler Publishers,|c c2011. | ||
300 | |a vii, 248 p. :|b ill. | ||
504 | |a Includes bibliographical references and index. | ||
505 | 0 | |a pt. 1. The situation -- pt. 2. The resolution -- pt. 3. Suggestions for partnering with customers. | |
533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
650 | 0 | |a Customer relations. | |
650 | 0 | |a Customer services. | |
650 | 0 | |a Customer loyalty. | |
650 | 0 | |a Internet. | |
655 | 4 | |a Electronic books. | |
700 | 1 | |a Patterson, John R.|q (John Rice),|d 1951- | |
710 | 2 | |a ProQuest (Firm) | |
856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/yavapai-ebooks/detail.action?docID=693925|x Yavapai College|y Yavapai College users click here |
856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/prescottcollege-ebooks/detail.action?docID=693925|x Prescott College|y Prescott College users click here |
856 | 4 | 0 | |u http://ebookcentral.proquest.com/lib/yln-ebooks/detail.action?docID=693925|x Yavapai Library Network|y All other users click here |