"Offers new and field-tested ideas for reaching diverse library customers with fun programming even on a limited budget"-- "Passive programming is a cheap, quick, fun way to make all library customers feel like part of the community. It can support reading initiatives, foster family engagement, encourage visit frequency, and coax interaction out of library lurkers-while barely making a dent in your programming budget. Passive programming can be targeted...

When Franklin Middle School's sixth grade class visits the public library, Sam, Egg, Gum, and Cat investigate scratching noises and a book series that is always on hold but never checked out.